Frequently Asked Questions

Frequently Asked Questions

How much liquid should I drink while taking your products?
It is always a good idea to consume at least 8 glasses of water per day, but take at least 1 glass of liquid with any of our products.

Ordering Questions

How long will it take for my order to arrive?
With Amazon, it’s usually only 2 business days

If I have a question about my order how can I contact Cell Nature Labs?
Contact Amazon first, as all orders are shipped by them. If you need to contact us directly. the best way to do so is by sending an e-mail to info@cellnaturelabs.com . We will reply to you within 24 hours or you can call us toll free at (800) 692-4558 if you live in the United States or at (201) 735-7144 if you live abroad.

Guarantee Questions

Is there a money back guarantee on your products?
Not only is there a guarantee on our products, but there is a 105% money back guarantee on the purchase price. That means you will actually get your money back plus 5% of the total price just for trying the product. Now that is what we call risk free.

How do I claim my money back guarantee if I am not satisfied with the product?
If dissatisfied, simply send the remaining pills, bottle and your address (receipt) back to us within 30 days of purchase and we will credit your credit card for your purchase price plus 5%. Please allow 2-3 weeks for credit to arrive. This guarantee only applies if you purchase the product directly through Amazon.

Why do you offer a 105% money back guarantee?
We offer this guarantee because we are positive that you will be happy with our products, so while we plan on honoring the guarantee we do not think anyone will take advantage of it.